Experts Suggest Software Problems, Not Just Demand, May Be Behind Marketplace Glitches - Kaiser Health News: "“This is not a glitch. A glitch is a minor problem,” said Robert Laszewski, a consultant and former insurance executive. “The real story is that the Obamacare computer systems simply are not working.”
Patsy Burkins, executive director of the Charlotte Community Services Association, which is helping to enroll consumers, said she’s been trying unsuccessfully for three days to get onto the federal exchange to look at prices in the Carolinas. Because she has failed to get on the site even as early as 5 a.m, she doesn’t believe the problem is due to traffic."
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